The experience of great customer
service crosses me so seldom that it is difficult to recall them. But in the
irony of “customer service” my worst experiences come from fast food restaurants,
and my best experiences come from fast food restaurants. I guess that lets us
all know I eat out a lot, being on the go all the time with the not so fabulous
Las Vegas bus system.
The restaurants I do recall
receiving awesome service in were: Dairy Queen, Sonic Drive In, Taco Bell
(apparently everyone knows I love this place), and that’s all I can think of
the top of my head. The epic of all of these would be, for those who know me,
Taco Bell. Why do I go to Taco Bell so often? Because it’s the only place to
eat that closest to my house, and it’s 3 miles away.
One day when I got off the bus,
heading home from school, I purchased a meal and was a dollar short of my
total. As I was pulling out my card the guy behind me pulls out a dollar to
cover the total. I thanked him and when he made his order the cashier gave him
a free large drink and congratulated him with, “This is for doing the right
thing.” And that put a smile on my face, unlike McDonald’s who screws up my
order.
And that is one of the greatest
displays of customer service, and the customer serving!
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