W2EOC: Boston Consulting Group - Video Games

So, there is this model that helps company's make money, fascinating! Oh the smell of capitalism. The model looks a little like this:


Money Making Model for Capitalist Companies. Accurate to current date of use.

The comparisons: PS4, XBox One, PC, Mobile Gaming Apps. The goal: who's in and who's done. Let's begin shall we?

PS4: Judging by the specks of the newly announced of the PS4 release it would margin between Question Mark (WTF?) and Dog. But if you include the new game releases, and collaberations that Sony is trying that no other gaming company has, I would place it in the WTF? section. This trailer might give you some hint http://youtu.be/t-EcYcooTBQ I believe PS4 has the potential the change the rules in the gaming industry, but for now it is a Question because it's too soon to tell.

XBox One (Fail): The dog of all four categories it is impervious that the XBox is done, with its gaming career. The specks the XBox One had, compared to the PS4, were officially labeled as "Outrageous". Purely a features update, with little or no gaming improvement, this console has written off its own will and pulled the plug. It's sensory ability (the kinect) however could have a great future in science.

PC: Definitely the cash cow with personal observations of the rapid increase in online gaming. With the fading of game consoles, increase in Internet use, and more use of laptops, tablets, and in rare cases of this topic mobiles, up to date computers are the in thing. With my personal gaming I use both PC and Mobile gaming and I feel that PC is a transitional phase from hardware to software, for the gaming industry. Think of it like "Beta testing" for those who don't understand gaming logic. With emulators for example: you can download an emulator (game console download) from either your computer, or in some cases your phone. With this capability, and being able to download simple games like Pokemon, it's the perfect beta tester to see how the market likes the product, their reaction to its use, and what bugs or features can be worked out to move into a pure Mobile App version of this concept. My proposed theory on how PC is the cash cow for future Mobile investments.


Pokemon Emerald is a highly popular game that is available on both PC 
and mobile emulators. The ideal "Beta Test" for development of fully 
functional mobile app games.

Mobile App Games: The future, and the gaming market monster, that will eventually take over the industry and gaming format. With touchscreen features and abilities it can create entire new avenues of how fully functional video games can be produced in mobile apps. It will also force competitors, and startup companies, to use these advantages to create virtual gateways to purchase, store, and possibly create entire websites on a single app (that may have all these features on the website app). This option can give flexible payment plans and options that can give rise to the new face of the gaming industry. Oh, and it gets the Star rating!

EOCW1: Best Customer Service Ever?!!

The experience of great customer service crosses me so seldom that it is difficult to recall them. But in the irony of “customer service” my worst experiences come from fast food restaurants, and my best experiences come from fast food restaurants. I guess that lets us all know I eat out a lot, being on the go all the time with the not so fabulous Las Vegas bus system.

The restaurants I do recall receiving awesome service in were: Dairy Queen, Sonic Drive In, Taco Bell (apparently everyone knows I love this place), and that’s all I can think of the top of my head. The epic of all of these would be, for those who know me, Taco Bell. Why do I go to Taco Bell so often? Because it’s the only place to eat that closest to my house, and it’s 3 miles away.

One day when I got off the bus, heading home from school, I purchased a meal and was a dollar short of my total. As I was pulling out my card the guy behind me pulls out a dollar to cover the total. I thanked him and when he made his order the cashier gave him a free large drink and congratulated him with, “This is for doing the right thing.” And that put a smile on my face, unlike McDonald’s who screws up my order.

And that is one of the greatest displays of customer service, and the customer serving!